A recent article from the NSH provides insight on preventing and resolving conflict within the lab.
"Leaving conflict unresolved will not only cause serious problems to workplace morale but will also hinder the ability of the team to inspire a strong work ethic, build on their interdepartmental strengths, and trust one another. Identifying and preventing conflict is one of the key components to building a strong, united team."
There can be several types of conflict in the lab. One of the most common types of conflict that occur in laboratories is interdependence/task-based conflict. Interdependence/task-based conflict occurs when individuals in an interdependent project network must coordinate their tasks so that everyone can successfully get their job done (Atlas Staffing, 2021). One way to address and create a resolution to end this type of conflict is by setting clear expectations in the lab and delegating tasks effectively. By utilizing Thomas-Kilmann’s Conflict Mode of Accommodating, one can maintain harmony in the lab while delegating and defining expectations for members of the team based on their individual needs and the needs of the team as a whole. Examples of ways to resolve this type of conflict are by creating assigned tasks based on daily workflow, creating standardized metrics for the laboratory as a whole, or individual metrics for each employee to reach during a specific time period based on what is needed. Establishing clear guidelines and expectations in the laboratory will help all members of the team cohesively work together and reduce interdependence/task-based conflict.
To view the full article click HERE.